Privacy Policy
Your privacy matters. This policy explains what data we collect, how it is used, and your rights to control it.
Overview
We process limited information necessary to provide chat, live streaming, and dating features. We use consent-first settings, security safeguards, and transparent controls to protect your privacy.
Your Rights
- Access and correct your information.
- Request deletion when permitted by law.
- Adjust cookie and analytics settings.
Data We Collect
We collect information so the site can function safely and smoothly. Depending on how you use BDSM Tube, we may gather:
- Account data: username, password (hashed), email, and optional profile fields you provide (bio, preferences).
- Usage data: pages visited, features used (live, chat, booking), session time, referrer, and basic analytics events.
- Device & technical data: IP address, browser type, language, approximate location (city-level or region-level), cookies, and error logs.
- Content data: posts, messages, chat contributions, room rules, listings, and any scenes or schedules you publish.
- Moderation data: reports you submit, warnings issued, blocks, mutes, and enforcement outcomes.
- Payment data: we rely on trusted processors; we do not store full card numbers but may receive transaction IDs, amounts, and status to confirm bookings and tips.
We strive to minimize data and keep only what we need to deliver features, safeguard community standards, and comply with legal obligations.
How We Use Your Information
We use data to provide, improve, and protect the Platform:
- Provide services: authenticate accounts, render pages, enable chat and live features, and support bookings and tips.
- Safety & moderation: detect spam and abuse, enforce etiquette and consent rules, and investigate reports.
- Performance: diagnose outages, optimize speed, and debug site errors for different devices and networks.
- Analytics: understand feature adoption and usability without building invasive profiles.
- Legal compliance: maintain necessary records and respond to lawful requests when required.
We do not sell personal data. We avoid unnecessary tracking. Where options exist, we provide controls to adjust cookie and analytics settings.
Legal Bases for Processing
Depending on your region, we rely on lawful bases such as performance of a contract (providing the service you requested), legitimate interests (security, fraud prevention, and improving features in a privacy-preserving manner), consent (optional features like certain cookies), and compliance with legal obligations (keeping records required by law).
Cookies & Analytics
Cookies help the site remember your preferences and keep you logged in. We use strictly necessary cookies for core functionality and, where permitted, limited analytics cookies to understand feature performance. You can adjust cookie preferences in your browser or via site controls where available.
Analytics are configured to reduce identifiers and avoid building detailed personal profiles. We focus on aggregate trends like page load times, popular navigation paths, and stability metrics so we can improve the experience without tracking you across the web.
Moderation & Safety Logs
We maintain limited records necessary to protect community safety. This may include timestamps, room IDs, message IDs, and summaries of enforcement actions. Reports submitted by users are retained long enough to investigate and resolve issues. We do not publicly disclose private moderation details, but we may provide essential information to affected parties where appropriate and lawful.
Automated signals help identify spam or suspicious behavior. These signals are reviewed with care; human moderators may confirm outcomes when necessary to avoid errors and reduce risks.
Payments & Processors
When you tip Hosts or book private sessions, payments are handled by reputable third-party processors. We receive confirmations to show transaction status, but we do not store full card numbers on our servers. You should review the processor’s terms and privacy policy. Refund and cancellation rules are described in the Terms of Use and may vary by jurisdiction.
Retention & Deletion
We keep data only as long as necessary to provide services, meet legal requirements, and maintain safety. Typical retention varies by data type:
- Account data: retained while your account is active. If you close your account, we delete or anonymize most records, keeping minimal logs for safety and legal compliance.
- Content & messages: retained per feature needs and room rules; archived or removed upon request where feasible and lawful.
- Moderation logs: kept long enough to address repeat violations and protect community integrity.
- Payment records: retained per financial regulations and audit requirements.
Where deletion is required by law or requested by you, we will act within reasonable timeframes while balancing safety, legal, and operational obligations.
Security Practices
We use industry-standard measures to protect data, including TLS encryption in transit, hashed passwords, access controls, and regular updates. No system can guarantee perfect security, but we work continually to reduce risk. You can help by using a strong password, enabling device-level protections, and avoiding sharing sensitive information in public rooms.
If we become aware of a significant incident, we will take steps to investigate, notify affected users as required, and improve defenses to prevent recurrence.
International Transfers
Depending on your location and our infrastructure, your data may be processed in countries other than your own. We apply safeguards consistent with applicable law to protect personal information during such transfers.
Your Rights
Subject to your jurisdiction, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to data portability. You can manage many preferences directly in your account settings; for other requests, contact support. We will respond within the time required by law, and we may ask for verification to protect your privacy.
Exercising Your Choices
To update or delete your profile details, use account settings or reach out to support with a clear request. For cookie preferences, adjust browser settings or use site controls where available. If you object to certain analytics, we aim to provide opt-out options that respect your choice while still maintaining essential site functionality.
When you request deletion, we remove or anonymize data where feasible, retaining only records required for safety or legal obligations (for example, to prevent repeat abuse or comply with financial regulations).
Children’s Safety
BDSM Tube is intended for adults. We do not permit accounts or content involving minors or anyone unable to consent. If you believe a user is underage or content violates our rules, report it immediately via the tools provided. We will prioritize safety and take prompt action, including removal and reporting to law enforcement where required.
Policy Changes
We may update this Privacy Policy to reflect new features, operational improvements, or changes in law. We will post a revised effective date when updates occur and may provide additional notice for significant changes. Continued use of the Platform after such updates indicates your acceptance of the new policy.
Contact & Complaints
If you have questions or privacy requests, contact support via the method listed on the Support page. If you are in a region with a data protection authority, you may also have the right to lodge a complaint with your local authority.
For site rules, read the Terms of Use. For beginner guidance, visit the FAQ.